MANAGEMENT DEVELOPMENT

 

Psychol consultants have a wide experience of providing all types of managerial training and are willing to design and deliver a variety of different events specific to a customer’s needs.  We specialise in the following areas:

 

 

·        TEAM BUILDING

A team can be any group where individuals depend upon each other to a significant degree and work towards corporate goals. In reality group output  can be substantially less than potential productivity because of a variety of ‘process losses’, such as poor co-ordination, poor communication, competing objectives, ‘social loafing’ etc. On the other hand, teams that work in harmony can increase productivity, innovation, organisational learning and quality. Therefore, it is of paramount importance that team members learn to understand others within the same team; they need not necessarily like them, but must be able to work together.  Psychol offer individual team building events that are designed to reflect an organisation’s working environment.

 

 

·        INTERVIEWING

Interviews for selection purposes are notoriously unreliable and suffer from various biases and pre-conceptions, occasionally compounded by poor interviewing techniques.  How many appalling interviews can you remember having been subjected to in your career? However, a properly constructed, planned, objective, selection interview, carried out by trained interviewers can be both reliable and have validity.

 

Undoubtedly there are occasions when interviews are the most cost-effective and appropriate selection medium. However, they always need to be carried out by competently trained people in order to be completely effective. Once learnt, these skills can then be transferred to other areas of management, such as appraisal and disciplinary interviews etc.  Psychol has the ability to develop your staff’s interviewing skills across the board.  This has the potential to benefit all parts of your organisation.

 

 

·        ASSESSING

It is crucial that any personnel employed as assessors, in either selection or development centres, have training in the relevant principles. Not only should they understand the general mechanics of assessment but, they must also have some basic knowledge regarding the important issues of such things as bias, assessor consistency, and how to observe, evaluate and to record information. Psychol can either provide general training for assessors, or specific training tailored to an organisation’s own assessment process.

 

 

·        PRESENTATION SKILLS

Many managers lack the skills and/or confidence to be able to make presentations to either colleagues or customers. This often results from not knowing how to prepare and present material, or from not knowing how to ensure that the important messages are communicated.  Commonly, some of these problems often stem from an inability to develop strategies to combat nervousness. Psychol offers a course that develops an individual’s presentation skills in a safe environment, allowing self-confidence to grow naturally.

 

 

 

·        MOTIVATION

All organisations benefit from having a highly motivated workforce.  However, an individual’s self motivation can be affected by a wide variety of different factors, including work environment, stress, personality, attitudes, beliefs, aspirations and so on.  In order for managers to be able to motivate others they must first understand how these elements interlink to produce a climate of motivation. Psychol can help managers to understand what motivates them and consequently what is likely to motivate others.

 

 

 

·        STRESS AWARENESS

There is little doubt that work-related stress is an issue that is ignored by organisations in the future at their peril. But, what is stress? Who does it affect? Psychol offer a two day intensive awareness course for managers to help them understand what stress is, how it can be identified, what can be the causes and what can be done to prevent it individually and organisationally. There is a great deal which can be done about stress in the workplace but If you do nothing else this course will ensure that your managerial staff will have at least the knowledge to avert problems.

 

·        SELECTION COURSE FOR MANAGERS

This is a concentrated 3-day course for managers who are, or who are likely to become involved in any way in the selection or recruitment of staff.

 

The course gives a complete understanding of the various elements within a typical selection system; job analysis, assessment centres, interviews etc.  It explains why they form part of the process and how they work towards getting the best candidate available.

 

The interview stage of selection is where most managers have their greatest involvement. The course provides an understanding of the problems facing interviewers, but also gives them some practical skills enabling managers to achieve effective outcomes whilst promoting a positive image of the organisation.  

 

Upon completion of the course, managers will be able to engage in the selection or recruitment of staff with confidence, with professionalism and armed with skills to ensure successful selection of staff. In addition, they will be well able to defend their decisions against challenge from any quarter, including Employment Tribunals.

 

 

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